Passenger Handling
Disembarkation procedures
Making sure all prior requirements are met and streamlining the disembarking process through helpful guides. Luggage handling service will be provided by a luggage handler present at the disembarking pier. Any passengers with special needs that were informed prior to docking will be accommodated and helped disembark.
On-shore Orientation
Upon disembarkation our guides will provide an overview of the safety measures in place along with general information about the island and country. Safety procedures, including what to do in the event of separation from the group will be thoroughly explained. Additionally, staff dedicated to addressing queries regarding excursions or any other aspect of the trip will be available at any time.
On-shore Orientation
Upon disembarkation our guides will provide an overview of the safety measures in place along with general information about the island and country. Safety procedures, including what to do in the event of separation from the group will be thoroughly explained. Additionally, staff dedicated to addressing queries regarding excursions or any other aspect of the trip will be available at any time.
Money Exchange
For the convenience of disembarking passengers, on-shore money exchange services are available to facilitate the conversion of various currencies. Passengers can exchange their home currency for the local currency of the destination. This service provides competitive rates and are available at licensed money exchangers. It is recommended that passengers complete any currency exchanges early, as service hours may vary depending on local schedules.
Escort Services
On-shore escort services for passengers will be organized to ensure secure, efficient, and well-guided experiences in this port of call. These services include experienced local guides or specialized staff members who accompany passengers to various destinations, providing insights into cultural landmarks, assisting with logistics, and managing time-sensitive returns to the ship.
Escort Services
On-shore escort services for passengers will be organized to ensure secure, efficient, and well-guided experiences in this port of call. These services include experienced local guides or specialized staff members who accompany passengers to various destinations, providing insights into cultural landmarks, assisting with logistics, and managing time-sensitive returns to the ship.
Safety and Security
Security personnel will be present with passengers from disembarkment to embarkment. Catering to any security concerns deemed necessary with vigilant determination. These personnel will maintain constant communication and coverage between multiple groups ensuring the safety of all disembarked passenger.
Emergency Medical Support
In case of emergency, on-shore staff who are first aid certified will be on scene helping until proper medical care can be administered. Working closely with local hospitals to make sure that any such situation is handled professionally and with urgency.
Emergency Medical Support
In case of emergency, on-shore staff who are first aid certified will be on scene helping until proper medical care can be administered. Working closely with local hospitals to make sure that any such situation is handled professionally and with urgency.
Embarkation Assistance
Dedicated staff to help with luggage handling, provide clear directions for boarding, and assist with the required documentation and health protocols will be present. Passengers may also receive priority boarding, helping them bypass long lines and access their accommodations more quickly.